Renewal Agent
95% of at-risk renewals saved. Automatically.
Monitors your book, detects churn signals, re-markets to carriers, and keeps your clients informed.
Features
Everything you need, nothing you don't
120-Day Auto Tracking
Starts monitoring every policy 120 days before expiry — long before most agencies even notice.
Churn Risk Scoring
Scores each renewal by churn probability using payment history, claim activity, engagement signals, and market conditions.
Auto Re-Marketing (50+ Carriers)
Automatically re-shops at-risk renewals across 50+ carriers to find better rates before the client asks.
Rate Comparison
Generates side-by-side renewal vs. remarketed rate comparisons — ready to send to the client in one click.
Client Communication Automation
Sends personalized renewal outreach via email and voice on the right cadence — without producer involvement.
Cross-Sell Detection
Identifies cross-sell opportunities during the renewal window when clients are most engaged.
How It Works
How Renewal Agent learns your agency
Week 1
Confirm
Every action requires your approval. Renewal Agent learns your preferences from every decision you make.
Weeks 2–4
Feedback
When something's wrong, just tell it. "Don't use that carrier for restaurants." It updates instantly and never repeats the mistake.
Month 2+
Autonomous
Renewal Agent handles 95% on its own. You review weekly reports and only step in for exceptions.
Integrates with your existing stack
Timeline
120 days. Zero renewals lost.
Every renewal gets a structured runbook — automatically executed.
Root Causes
Why renewals fail — and how Wayden solves each
Price (40%)
Auto remarket to 50+ carriers
Communication gaps (35%)
Automated touchpoints at every stage
Carrier appetite change (20%)
AI detects changes, finds alternatives proactively
Admin errors (5%)
Zero manual tracking
ROI
Retention: 84% → 92%. $400K+ book defended annually for a typical mid-size agency.